Question 1

What are your working hours?

Accepted Answer

I am available for appointments from 10am to 7pm on Tuesdays, 10:30am to 7:30pm on Thursdays, and from 10am to 5:30pm on Saturdays.
 
Appointments may be available outside of my regular working hours. Please call (tel:+852-28136108)or email Central Minds Ltd. (mailto:info@centralminds.hk)or email me (mailto:contact@drnatalieloong.com)to inquire.
 
Please note that there is no availability on Sundays or Public Holidays.

Question 2

How do I make an appointment?

Accepted Answer

To make an appointment with me, please call (tel:+852-28136108)or email Central Minds Ltd. (mailto:info@centralminds.hk)to indicate your preferred days and times. You will be scheduled for an appointment at the earliest available time.

Question 3

How long is each appointment?

Accepted Answer

Typically, each appointment for individual psychotherapy is 50 mins long. However, depending on clinical needs, appointments of 1.5 sessions long (75 mins) or 2 sessions long (100 mins) may also be available or recommended.

Question 4

What is your cancellation/postponement/non-attendance policy?

Accepted Answer

If you know that you will be unable to attend an existing appointment with me, please call (tel:+852-28136108)or email Central Minds Ltd. (mailto:info@centralminds.hk)as soon as possible to cancel or reschedule the appointment. Please note that any appointment cancellations or changes made with less than 24 hours notice may be charged the full appointment fee.

Frequently Asked Questions